From Woah to Go

FastShopr ships premium products from the shores of New Zealand to your home. Here are a few things you should know before purchasing.

Let’s start with the important stuff; by purchasing a FastShopr product you confirm that you have read and accepted all of the terms and conditions contained in these Shipping Terms.

There are two shipping options when purchasing from FastShopr. You can select the DHL services or FastShopr. You do not need to create an account to use any of those services. These are the only shipping options available when purchasing from FastShopr.

When Should I Expect My Delivery?

All available shipping options have its’ own delivery times. It displays in your checkout when you choose your shipping option. We do not promise you to deliver the product within the given time frame. But majority of our customers receive their orders within those time range.


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


You agree that you will pay the applicable fees for all purchases completed through FastShopr Shipping (the “Fees”). All Fees will be added to your FastShopr cart. You are responsible for any applicable taxes associated with the Fees.

If a shipment is determined to be undeliverable by a Carrier you may be contacted by email to determine whether to have the shipment returned or abandoned. You are responsible for all Fees associated with returned or abandoned shipments, regardless of whether you have approved the return or abandonment of the shipment.

General Terms

FastShopr reserves the right to modify, suspend or terminate FastShopr Shipping or your ability to use FastShopr Shipping at any time, for any reason, either with or without notice. Any amendments will be updated here and will be effective as of the date of posting. Your continued use of FastShopr Shipping after the amended Shipping Terms are posted constitutes your agreement to, and acceptance of, the amended Shipping Terms. If you do not agree to any changes to the Shipping Terms, do not continue to use the Shipping Service.

You acknowledge and agree that your use of FastShopr Shipping, including information transmitted to or stored by FastShopr, is governed by the FastShopr privacy policy.

These Shipping Terms shall be governed by and interpreted in accordance with the laws of New Zealand applicable therein, without regard to principles of conflicts of laws.

FastShopr is responsible for your item while it is in the care of FastShopr. Where applicable we will inform you of any package tracking services available. FastShopr is not responsible for the package and cannot be held accountable for any loss or damage once the package is in custody of the shipping service.

FastShopr does not accept responsibility for delays in delivery due to unforeseen circumstances (e.g. natural disasters) or delays that result from supplier delivery delays or as a consequence of an incorrect delivery address.

The failure of FastShopr to exercise or enforce any right or provision of these Shipping Terms shall not constitute a waiver of such right or provision.

If a court finds any portion of these Shipping Terms to be unenforceable or invalid, that portion of the Shipping Terms will be enforced to the fullest extent permitted by applicable law and the remainder of the Shipping Terms will remain valid and enforceable.

Got Questions?

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Shipping options as quick as 5 ~ 8 days.