RETURNS

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On the rare occasion that something goes wrong and you need to return the product, we offer a 30-day return from the time you have received the item.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds ( if applicable )

Refunds will be considered if the product has not been used and it is in its original packaging in the same condition as it left. Partially consumed products will not be considered for refunds.

Shipping

Should you need to return your product please mail or courier the item to: FastShopr - 111 Newton Road, Eden Terrace Auckland, New Zealand 1010.

You will be responsible for paying for the shipping costs for returning the item. Shipping costs are non-refundable. If you return multiple items and receive a partial refund, the cost of return shipping the non-refunded items will be deducted from your refund.

The delivery time of any replacement will vary, depending on your location.

If you are returning an item over $75NZD, you should consider using a trackable shipping service or purchasing shipping insurance.

We cannot guarantee and take no responsibility for returned items that are not successfully delivered.

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